Read Through Our Helpful FAQs

We do not directly, but we will coordinate with you to make sure all information needed is provided so that shipments aren’t delayed.

 

Yes! We have been taking quality extremely seriously for over 45 years. We have and will always hold ourselves to a higher standard than what is expected in the industry. We are also a UL and CSA-certified assembly facility, RoHS compliant, and do conform to IPC A-610 standards for acceptability of electronic assemblies and IPC/WHMA A-620 requirements and acceptance for cable and wire harness assemblies.

 

Each and every phase of production includes quality checks to verify the assembly is on task, built accurately and with 100% quality, and compliant with IPC-620B. All equipment is calibrated and verified at each phase of production. And, final assembly is tested for continuity and resistance, Cirrus-tested, and 100% visual inspected prior to shipment so that each assembly is shipped correctly and accurately each and every time.

 

Yes, we will do for all of our customers and / or partners who need either large, medium, or small production runs.

 

We certainly do. In fact, we recommend it for all new builds and design change services. We realize to confirm design, fit, production process, and critical performance factors. Our experienced design and engineering team knows the right questions to ask to help identify design, manufacturability, and / or component options to save you time, money, and meet your deadlines. We have learned that you’ll gain the greatest ROI and success partnering early in the development process in the concept and design phase.

 

We know that lead times and production vary in order to meet customer’s specific needs while taking into account material availability. Our customers let us know their specific expectation need going into the project or build. When we are all in agreement and on the same page, you have our word and commitment to a completion and ship date that will be to your satisfaction! That’s why our delivery rate is at 99% to date!

 

I’m sure at one time or another you experienced being put on hold, leaving messages, sending multiple emails, or going from person to person and getting no help, no answers, or no one to take an immediate action to fix your issues. At the end of the day, you’ve ended up wasting a great deal of time and effort and getting frustration with no results. We value our customers and their needs very seriously; with that being said, we have and will always go well above customer service expectations. Our customers know that when they call they will speak with the project person in charge of their build, ensuring you receive the quick expert actionable assistance you need real-time. If they don’t have the answer right there, they’ll get it and call you right back directly. So, Desco is commitment to you.